You’ve subscribed to Adblock Plus because it has millions of users, it has been around for a long time, and it works perfectly with chrome. But the more you use it, the more you realize it probably wasn’t worth it. The features are limited compared to the competition, the acceptable ads program is a dealbreaker for you, or maybe Adblock Plus is not effectively dealing to the trackers, and you’re still getting personalised ads. You could have many more reasons to cancel your Adblock Plus subscription. Let’s dive straight into that.
How To Cancel Adblock Plus Premium?
Adblock Plus is a browser extension, so the cancellation process can be followed through the web browser. Based on your payment method, you can cancel your subscription in one of the following ways.
How To Cancel Adblock Plus Premium From the Browser Extension?
For most of the cases, no matter which payment method you used, you can cancel your subscription right from the browser extension. Here’s how you can do that:
- Click on the ABP icon from your extensions in the top right of your browser window to open the pop-up menu
- In the top right corner of the pop-up menu, click on the gear icon to access the Options page
- On ABP’s Options page, click on “Manage my subscription” right next to your premium status on the top
- A verification code will be automatically sent to your email address. Enter the code to access the subscription management page
- On the right side of your subscription details, you will find the option to cancel your subscription
How To Cancel Adblock Plus Premium Using Paddle?
Paddle is a software reseller that manages payments for a lot of software companies, including eyeo GmbH, the parent company of Adblock Plus and AdBlock. If you received the payment invoice from Paddle on your email address or your bank is being charged by Paddle instead of eyeo or Adblock Plus, this method may be more suitable for you.
- Go to paddle.net
- Click on “Look up my purchase” on the left
- On the next page, enter your email, and click on “Locate my purchase”
- Then go to your email inbox, find the email from Paddle, and click on “Verify and show purchases”
- After verification, in the newly redirected page, click on “Get help” right next to Adblock Plus.
- From there, you will be connected to a virtual assistant or a support team, who will assist you with the cancellation.
Please note that Paddle may require your email address, payment information, and invoice in order to help you. However, refrain from sharing any personal details, verification codes, credit card number, etc.
How To Cancel Adblock Plus Premium From PayPal?
If you purchased the Adblock Plus Premium subscription using PayPal, you can directly cancel it from your PayPal account as well.
- Log in to PayPal from your web browser
- Click on the gear icon in the top right to enter settings
- Click on “Payments” from the second top bar
- Click on “Automatic payments”
- On the left side, click on Adblock Plus or eyeo GmbH
- On the right side, Click “cancel” next to the Active status
- In the confirmation prompt, click “Cancel Automatic Payments”
How To Cancel Adblock Plus Premium Via Email?
If you are finding trouble following any of the other methods, you can go the old-fashioned way and cancel your subscription over email. To cancel your Adblock Plus Premium subscription over email, you need to send a request to support@adblockplus.org. Use the email associated with your payment, and your premium account. It would also make them process our request faster if you attach the receipt of your payment, or a screenshot of your billing statement.
How To Get A Refund From Adblock Plus?
Adblock Plus offers a 60-day money-back guarantee. While it is not specifically mentioned anywhere, it is our understanding that this refund only applies for the $40 annual plan. But you are welcome to put in the request for the monthly plan as well. To request a refund, email support@adblockplus.org using the email address you have used to make payments or purchase the Adblock Plus Premium subscription. Don’t forget to include a copy of your billing receipt or a screenshot of the charge as it appears on your billing statement.
How To Remove Adblock Plus?
If you have an active subscription, you may want to cancel it first, following the methods above. Once you’re done, you can either keep using the free version of Adblock Plus or you can get rid of it. Adblock Plus is a browser extension, and removing it is just as easy as removing any other browser extension.
How To Remove Adblock Plus From Chrome & Edge?
- Go to chrome://extensions/
- Click on the ”Remove” button below the Adblock Plus extension
- When asked for confirmation, hit “Remove” again
How To Remove Adblock Plus From Firefox?
- Go to about:addons
- Find Adblock Plus and click on the three dots menu button next to it
- Click “Remove” from the context menu
- Click “Remove” again for confirmation
How To Remove Adblock Plus From Safari?
- From the top bar, click on “Safari”
- From there, go to Settings (or Preferences)
- On the top bar of the settings page, choose “Extensions”
- Select the Adblock Plus extension and click the Uninstall button
Are You Really Using Adblock Plus?
While we were browsing through Reddit and Trustpilot for user reviews of Adblock Plus, we noticed that because most ad blockers have similar names and often similar looking logos, people confuse them and unintentionally leave misleading user reviews. It’s more common than you think. So if you have followed through this article, and the cancellation methods, and still haven’t managed to cancel your subscription, there’s a possibility that you are not using Adblock Plus.
Adblock Plus, Total Adblock, and AdBlock all have similar icons. However, Adblock Plus icon is comparatively easy to recognise as it has ABP written in the middle of the red octagon. adblockplus.org is the official website of Adblock Plus, which is currently owned by eyeo GmbH.
How Much Does Adblock Plus Premium Cost?
Adblock Plus costs $4 for a month and $40 a year for the premium tier, which allows the user to block cookie consent pop-ups and other annoyances. While without these two features, Adblock Plus is still a usable ad blocker, it should be noted that most ad blockers offer these features for free.
Moreover, with Adblock Plus there is no special first year discounts, and the price is reasonable for the features it offers. There is no trial either, but for the annual subscription, you get a 60-day money-back guarantee. Moreover, we haven’t seen many user complaints about Adblock Plus over charging them.
Before You Cancel Adblock Plus
If you have already decided to cancel your Adblock Plus subscription, here are some things you should keep in mind:
1. You Will Get Back to the Free Tier
After the cancellation, once your subscription period ends, you will revert to the free tier of Adblock Plus. While it is a usable free tier, there are many other free ad blockers like uBlock Origin, and AdGuard that offer more with their free tier. So you may want to consider one of the alternatives that doesn’t have an “acceptable ads” programme.
2. You Should Cancel Ahead of Time
While most of the cancellation methods are straight forward, if they don’t work, you may have to wait a day or two to cancel over email. There is also a possibility that you may forget to cancel on time and get overcharged. Now, luckily, cancelling ahead of time does not mean you will lose your subscription immediately. Your subscription will carry out until the end of the pay cycle, even if you cancel early. So it is always a good idea to cancel ahead of time.
3. You Are Entitled To A Refund
Adblock Plus offers a 60-day money-back guarantee for the annual subscribers. If you spend $40 on the annual plan but then do not like it, or just don’t want to use it any more, you can cancel your subscription within the first 60 days and ask for a refund. You will have to request for a refund via email with the payment receipt, and you should get a full refund on the account or card you used to make the purchase.
4. User Complaints
Most of the user complaints we found about Adblock Plus on Trustpilot and Reddit are in regard to their “acceptable ads”. As it is enabled by default, a lot of the users do not know about it and believe that their ad blocker isn’t working. Moreover, we found complaints about being tricked into making a “one-time contribution” which ended up being a recurring payment instead. There are definitely some shady practices going on here that you should be careful about.
Conclusion
In our experience, the Adblock Plus Premium cancellation process was fairly easy. We cancelled it directly from the extension’s options page, and after cancellation we could still use it until the last date of our subscription. While we did not specifically reach out to them about cancellation, during our Adblock Plus Review we found their support via email quick and effective, so we believe the cancellation and refund process should be easy too.
The user reviews regarding “acceptable ads” and being misled into subscriptions are definitely concerning, but it is nice to see that they offer multiple options to cancel your subscription.
Frequently Asked Questions
Can I Keep Using Adblock Plus After Cancellation?
Yes, you can keep using Adblock Plus even after cancelling your subscription, as long as you have remaining days to your plan. For example, if you subscribe on the first of October for the monthly tier, and cancel your subscription on the seventh, you should still be able to use Adblock Plus Premium until the 30th of the month.
Why Is Adblock Plus Free?
In their website, they say that are able to keep their product open-source and free by charging large entities a fee for whitelisting services. This means, Adblock Plus charges big companies to allow their ads in their “acceptable ads” program. While this is a controversial move, this is what allows most of their services to remain free.